Chemibloom Help

On your iPhone or iPad, and in its iCloud or computer backup: a new device set up from that backup gets your lab, and deleting the app deletes the lab on that device. When the game is online, a copy also goes to the cloud every 5 minutes and when you leave the game.

Your lab keeps working for up to 30 days. Machines run by a scientist keep producing; a machine you run by hand finishes the cycle it was on, then waits for your tap. The Welcome back card says what the lab made.

Your sites start again at the next rank, with new missions and Funding. Your scientists and their levels, your cards, Research Notes, gems and everything you have discovered stay.

From rank 3 a free crate arrives every 4 hours, and up to 3 wait for you. One that arrives while that many wait pays Research Notes instead, for up to 72 hours. Every 5th is a Steel Crate, every 60th a Gold Crate.

Every crate shows its odds before you open it: on the Scientists tab, tap the crate's picture, where it says Odds.

Cards and Research Notes recruit a scientist and promote them to the next level. Cards past a scientist's top level turn into Research Notes.

Gems buy Specimen Packs, which list every card before you buy, boosts and other things in the Store. Crates come from playing. Missions and achievements pay gems.

Boosts open at rank 4. Caffeine Rush: every machine makes ×2 for 4 hours, and up to 12 hours can be stored. A Catalyst Charge: machines at one site run ×3 as fast for 30 minutes. A Chrono-Flask jumps your lab 1, 4 or 24 hours ahead.

From rank 3 you can water Flaskling once a day. From rank 8 Lab Orders give you tasks for the day and for the week.

Events open at rank 10. While one runs, the Events button shows by the site tabs, and its card lists the next runs under Coming up. Rewards you reach are yours even if you stop now.

In a main event or a holiday, places in your division of up to 50 labs pay 1st: 1 Gold Crate and a decoration; 2nd-3rd: 1 Gold Crate; 4th-10th: 1 Steel Crate; 11th-25th: 20 gems; 26th-50th: 10 gems. The best 100 labs of every division win again, on top: Champion: 250 gems, 1 Diamond Crate; Top 5: 100 gems, 1 Diamond Crate; Top 25: 50 gems, 1 Gold Crate; Top 100: 1 Gold Crate. A place takes progress, and the prizes come within 15 minutes of the end. Mini events pay their milestones only.

The Lab Pass opens at rank 8. Points from playing move you along its track, and each step reached has a reward to claim.

More > Friends shows your friend code: share it, or type a friend's code there, and you are on each other's lists. Once a day you can send each friend a Funding Flask. A new player who adds the friend who invited them in their first 7 days gets 25 gems and a Steel Crate when they reach rank 10, and that friend gets 50 gems. Friends are for players 13 and up.

From rank 15, More > Research Society joins you to a society of up to 20 labs, by its code or a search, or makes one. Each week, Monday to Monday, the event ranks you all reach add up toward three tiers, and each tier reached pays every lab that added 1% or more. Societies are for players 13 and up.

A reward is paid once the ad has played to its end; one closed early pays nothing and does not count against the day's limit. If yours played to the end and paid nothing, tell us under Report a problem in More > Help.

Each kind of ad has a daily limit: 10 Eureka Bubbles, 4 crate speed-ups and 5 doubled missions, for example. The limits come back at midnight, your time.

A purchase is delivered once the store confirms it, which can take a minute. What was delivered is listed in the Inbox, under Receipts. Check for missing rewards, in More > Help, asks the server for it at once and lists your last rewards. If it does not come, tap Restore purchases in More > Account. Still missing? Choose Missing purchase or reward under Report a problem in More > Help: the report carries your Player ID.

Sign in to the store with the same account, then tap Restore purchases in More > Account. It brings back what you bought to keep; gems and crates already used do not come back.

Yes. Your phone keeps your lab as it was before each of the last two updates. More > Account > Bring back the lab from before the last update puts it back, and keeps today's lab on the phone too, so nothing is lost. Support can bring back either one: send your Player ID.

On the old phone, More > Account > Move this lab saves it and gives a code. On the new phone, More > Account > Move a lab here takes the code, and your lab comes over. A code works once, for 24 hours.

More > Account > Delete my account deletes your account, its cloud saves and reports, and its records at our purchase and statistics services. Purchase and reward records stay in our books without your Player ID, and the store keeps its receipts. The lab on your device stays. Without the game, write to support@kend.app: Delete your account, below, says how.

More > Settings > Notifications. Reminders are off until you turn them on, and Choose reminders picks which ones you get.

More > Settings > Display has four text sizes, High contrast, Reduced motion and Flashing: Minimal.

More > Settings > Sound has Mute and a volume for each kind of sound, and Haptics.

Ads are never personalized. Play statistics run only with your consent, and never for children. Your birth year stays on your device.

Thank you for telling us: send its name and where you found it to support@kend.app, and we look into every report within 2 days. Please don't install it: a copy can hide malware, and the real game comes only from the App Store and Google Play.

In the game, open More > Help and write what happened under Report a problem. The report carries your Player ID, the game's version, your rank, your device and a copy of your lab's save, so we can find your lab and see what happened. You get a report number to quote.