Delete your Fall of Empires account
In the game
Open Settings → Account & Data → Delete Cloud Data & Account, at the foot of the page under Danger Zone. It erases everything listed below and wipes the game on that device. It can't be undone.
Without the game
Email us from any address with your display name or your friend code:
Other players can see both, so we may ask a question to make sure the account is yours. We then delete the account and its data within 30 days and reply when it's done.
What is deleted
Either way, our server permanently erases:
- Your account (with its link to Apple or Google, if you made one: where our server keeps a token from Apple, it first asks Apple to end the game's access to your Apple account), your cloud save, your player card, the prizes waiting for you and the last ones you claimed, the record the game uses to check the time with our server, and your device's push token with the season our server last asked you back in
- Your entries on every leaderboard, and your League entries and tier, for every day and week the server still holds
- Every display name you reserved
- Your friend code and the record that you used a friend's invite code (a friend you invited keeps their own record and a friend who invited you keeps their reward, both without your ID), and the dates our server noted while your invite paid
- Both sides of each friendship, the friend requests you sent or received, the gifts waiting for you, and the gifts you sent that are still waiting
- The news of your duels waiting for other players, and the news of their duels waiting for you
- Your Legion membership, the battles you fought for it and the messages you posted in it (a Legion you founded stays, without your ID)
- The reports you filed and your place in each count, the reports filed about you and their count, and your ID on the lists of hidden names
- What the server keeps to check scores: its notes on your score posts, the Weekend War runs it checked or refused, and the scores it held back
What stays
- The block list of a player who blocked you, which keeps your ID and the name you had
- The record a player who dueled you keeps in their game save: your ID, the name you had and how your duels went
- A friend's copy of their friends list, until their game next syncs
- Messages you posted in a Legion you left earlier, and that week's battle count until the week is settled
- A gift you sent to a player who has since removed you as a friend, until they claim it
- Crash reports, which Crashlytics keeps for 90 days, and our server's logs, kept for 30 days by default
- The copies of your account in Google's backups, which Firebase Authentication removes within 180 days
- The game's access to your Apple account, where our server keeps no token from Apple or Apple does not end it: you can end it in your Apple account's settings
- The purchase records Apple and Google keep
- RevenueCat's record of your purchases
- The play data Google Analytics keeps under your account ID
See the privacy policy.